Repetitive questions
Hours, pricing, documents required, order status.
AI solutions
AI solutions that fit the way your business already works
AI isn't magic and it isn't just a chatbot. Applied well, it takes over reading, writing, classification and support tasks that consume hours of your team's time. We design and deploy these solutions with clear limits and people in control.
What it is
Where AI actually helps a small or mid-sized business
Large language models are very good at understanding and producing text. That opens the door to automating work that used to require someone reading and writing: answering common questions, extracting data from documents, routing requests, summarizing conversations and drafting replies.
The difference between a useful project and an expensive experiment is the system around the model: approved information, written limits, logging, and a handoff to a person when the AI doesn't know. We start with the process, pick the task with the best return, measure before and after, and expand from results. New to this? Read AI for small businesses.
Problems it solves
Good candidates for AI
Documents to read
Contracts, invoices and forms with a few fields that matter.
Request triage
Emails and messages to classify and route.
Manual reporting
Weekly summaries stitched together by hand.
Benefits
What changes
Faster replies
Instant answers to simple questions, any time.
Team time back
Less repetitive work, more selling and serving.
Consistency
Answers and classifications follow your rules.
Traceability
Every answer and action is logged.
Want to know the cost and where to start?
Tell us in a few lines what you need. The assessment is free and we reply within 1 business day.
Use cases
Use cases
Support assistant
Answers from approved content, checks availability and hands off with a summary.
Back-office agent
Updates CRM records and creates tasks within defined rules.
Document processing
Extracts fields from invoices and contracts, with human review.
Internal knowledge assistant
Staff ask about procedures and get answers with sources.
Lead qualification
Asks the first questions and prioritizes ready buyers.
Summaries and reports
Turns conversations and data into concise updates.
Extracted fields
TenantM. Smith
Rent$2,400
Due date10th
Adjustmentyearly
How the project works
From assessment to production
Our guide on how AI can improve business operations covers this in depth.
- 01
Pick the task
Best balance of impact and risk.
- 02
Knowledge and rules
Organize content and write the limits.
- 03
Measured pilot
Narrow scope, before-and-after metric.
- 04
Expand
Roll out to more channels or tasks based on results.
Integrations
Where AI can work
- Web chat
- CRM
- Scheduling
- Google Drive
- Spreadsheets
- Internal systems via API
Why Exacta
Why Exacta for AI
AI in production
We build and run AtendeMais, a support platform with AI and human takeover.
No miracle promises
We start with one measured task.
Privacy by design
Minimal data, access control and careful handling of sensitive information.
Frequently asked questions
Frequently asked questions
How much does it cost to implement AI?
There's the project cost (design, integration, testing) and model usage billed by the provider based on volume. A well-scoped pilot is the best way to start.
Will our data be used to train someone else's model?
We use providers and settings that, per their terms, don't train on API data, and we send the model only what the task needs.
Which models do you use?
We choose per task, cost and privacy needs, and keep solutions provider-independent where practical.
Can you work with us remotely from Brazil?
Yes. We work in UTC−3, which overlaps with US East Coast mornings and European afternoons. Decisions and specs are written down, and every increment is testable in the browser. We don't have offices outside Brazil.
Go deeper
Articles and guides
Related services
Related services
Contact
Which task would you like to automate with AI?
Describe the task, who does it today and how long it takes.
- Reply within 1 business day
- No commitment
Want to know if AI makes sense for you?
The assessment highlights tasks with the best odds of return, and those that aren't worth it.